Conditions of Use

To order, just place the items into your shopping cart after selecting the options you wish to have for your product. If you'd like to buy more than one item with the same options, you can change quantities in your shopping cart before you check out.

While viewing product details you can see if the item is in stock. On rare occasion, an item may be purchased that is actually out of stock. In the unusual event this happens, you will be notified immediately.

Full payment is required prior to shipping any items. You can pay via Mastercard or Visa.

Refunds

Refunds will be given for items returned unused and unopened within 30 days of sale. Refunds will be issued via check and will exclude a 20% restocking fee.


Sales Tax

All sales are subject to prevailing NC sales tax which is currently 6.75%.

Shipping

Regular Shipping – You should expect Deliveries 4-6 days after the order is placed.

UPS – All orders are shipped UPS. Our system will automatically give you the shipping totals based on the weight of your item and the shipping distance.

In most cases, orders placed before 3:00 PM EST will be shipped the same day.  Orders placed after 3:00 PM EST will be shipped the next business day.  Orders placed after 3:00 PM EST on Friday and any time Saturday, Sunday or holidays will be shipped the next business day.

We do not do expedited orders or overnight orders.

Online orders may NOT be shipped outside the continental United States. If you wish to place an order from outside the continental US, please contact us here to place your order. Lead time will be longer for international orders. 

Once the order is shipped, the person placing the order will be sent an email with tracking information.

Additional Links

  • Medical Equipment Learning Center
  • Local and National Medical Resources
  • Privacy Notice
  • Conditions of Use
  • Scope of Services and Patient Education
  • Client Bill of Rights & Responsibilities, Warranties & Returns
  • Ways to help maintain healthy legs
  • Pregnancy and Compression Therapy
  • Why should you wear compression garments during travel?
  • What is Gradient compression and why is it important?
  • Information about your veins and valves
  • Venous Problems
  • Wearing Compression for the first time
  • Donning suggestions for compression hose
  • Select your condition to find what compression garment is right for you
  • Contraindictions to wearing compression garments
  • How do I measure for compression hose?
  • How to know if a walker is the right height for you
  • Diabetes Information
  • Shop Online!
    Need to order medical supplies and equipment online and get them shipped to you directly? Click here to use our ecommerce website!

    Browse Our Local Stores
    Plan on swinging by one of our local stores and need to find out what we have in stock? Find out here!

    Healthcare Referrals
    Are you a healthcare professional and need to refer medical equipment or supplies to your patients?
    Now it’s easy! Just use our online ordering system, custom designed just for you!

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